18.5L Gold Square Tinplate Bucket for Food

FAQ

1. Q: Are you a direct manufacturer and exporter from China?
A: Yes, we are. We have our own factory and International Trade Department. We produce our own products all by ourselves.

2. Q: Where’s your factory located?
A: Our factory locates in Yixing city, Jiangsu Province, China. It takes about 2 hours by speed train or 1.5 hours by car. Welcome to visit our factory anytime.You are warmly welcome to visit our factory anytime.

3. Q: How do I purchase your goods?
A: Please send us inquiries via Alibaba, emailor WhatsApp to tell us your requirements, we’ll reply you ASAP.

4. Q: What should I provide if I want my own packaging or printing?
A: Usually you can provide us information either the three ways listed below:
1) sample can for us to copy
2) layout or 3D drawing of the tin can or design
3) the size of the tin can

5. Q: How long is the lead time?
A: Generally it takes 15-20 days after sample confirmed and deposit received. If you need the goods urgently, please tell us, and we can will try our best to give you priority.

6. Q: How can I get a sample from you?
A: If we have current stock sizes you need, we can send you 2 samples free of charge. But if you need your own design, sampling cost will be charged. Customers just need to pay the postage.

7. Q: How can I pay you?
A: For mass production goods, you need to pay 50% deposit before production and 50% balance upon shipment. The most common way to pay us is by T/T, Western Union, MoneyGram.

8. Q: Can I check quality of goods before delivery?
A: Yes, either you or your company colleagues, or a third party is welcome to our factory to do the inspection before delivery.

9. Q: How the goods are delivered to me?
A: For small quantity, we deliver via the courier, such as Fedex, UPS, DHL, etc. For big quantity, we recommend by sea or by air.